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Unplanned requests are expanding Harbor & Pine Hotels's scope
2 messages between 2026-09-10 and 2026-09-29, weighted toward recent client statements. Latest: Claire Donovan (client, 2026-09-29): “Could you also add a gift card page before launch?”
2 relevant messages across 2 threads; most recent 6 days ago; no contradicting messages.
Confidence describes how strong the textual evidence is, not a statistical probability. High: three or more relevant messages across at least two threads, recent (within 30 days), with no newer contradicting message. Medium: two or more messages, or one explicit recent statement. Low: a single or older mention, or evidence contradicted by newer messages.
“Could you also add a gift card page before launch?”
“Note for the team: the booking integration was outside the original scope and we are absorbing about 120 hours as goodwill.”
Later messages in the same conversation, or directly opposite statements. Newer ones lower confidence.
No contradicting messages found.
A dismissed signal re-surfaces automatically if new evidence arrives later.